It is a document that presents the conditions and rules for the proper use of our solutions in a clear and instructive manner.
From the moment You access our solutions, You agree and accept all terms in this document.
Any individual, User or End customer, who intends to use our solutions, states to have civic capacity to use them, as well as guarantees that they have read, understood, and accepted this document.
PERSONAL DATA: any and all information that allows the identification of a person.
NDD CUSTOMER: all companies that use our solutions and infrastructure.
END CUSTOMER: individuals, contracting the services provided by NDD customers or Partners.
PARTNERS: companies directly responsible for implementing our products and services, or even acting as resellers of these solutions to their own customers.
USER: all those who, in some way, interact with each of our solutions.
CONTROLLER: understand as controller the company that enabled your registration to access our solution (NDD Customer), with which the User may have a professional, occasional, or recurring connection and, eventually, with the partner company responsible for providing and/or maintaining the solutions.
OPERATOR: one who performs the processing of personal data on behalf of one or more controller (s), notably the NDD Customer.
SOLUTIONS: refers to all products and services offered by NDD, including, but not limited to, internet sites, web portals for accessing solutions, mobile applications, knowledge bases, infrastructure or miscellaneous content that may be provided.
Our solutions aim to assist NDD Customers in conducting operations for management of payment methods and freight planning, electronic tax documents, management and control of printing environments and knowledge management.
Therefore, this information is clear, and You state that you are aware and agree that the services
From the moment You start using our solutions, you must also state that you are aware that you are solely and exclusively responsible, including civilly and criminally, for the accuracy and requesting any adjustment of the information provided in your Registration. Please know that, when necessary, we may verify the information entered.
If NDD identifies any type of malicious and/or fraudulent attitude in providing incorrect or false information registered in its system by any User, it may suspend or cancel the registrations that it understands to violate the rules and guidelines established by NDD.
The User, NDD Customer, End Customer and Partners are committed to using our solutions in accordance with the law, with the provisions of this document, in the notices, regulations of use and instructions brought to their attention by our team.
You, End Customer, NDD Customer and Partners cannot do any form of advertising in the environment of our digital platform, through the profiles registered in the solution. Areas dedicated to advertising, if any, are exclusively operated by NDD. Those caught practicing this offense will be excluded from the platform without prior notice or warning.
We list some examples of practices that we consider improper and for which You, End Customer, NDD Customer or Partner are aware and committed not to practice:
If NDD detects any inappropriate conduct or suspects of fraud, it may, at any time and on its own initiative, regardless of prior notice: block, cancel or limit the access of any User, NDD Customer, End Customer and/or Partner to the solutions, reserving the right to resort to administrative, out-of-court and judicial measures that it deems convenient.
They must also refrain from obtaining, or attempting to obtain, the Content by means other than those that, in each case, have been made available for such purposes or that, in general, are usually employed on the Internet for such purposes but have the risk of damaging or rendering the solution unusable, in particular:
NDD must guarantee the availability of the service contracted by its Customer (NDD Customer) or Partner, which may be in NDD’s own infrastructure or that of its Customer or Partner, as specified in the contract, so that all those who must have access to the information, that is, the different System Users, End Customers, NDD Customers and Partners can access all solution features and data to which they have access privilege.
When using our solution, the User, End Customer, NDD Customer or Partner is fully responsible for the integrity and authenticity of all information sent to our database, exempting NDD from any responsibility for the misuse of the system, as well as for any potential infringement of copyright or related rights arising from the misuse of data or information of third parties.
You are aware that NDD is the holder of all rights and/or interests in relation to its proprietary solutions, including all intellectual property rights related to them, without any reservation or exception, so that no right will be granted to You (User, End Customer, NDD Customer or Partner).
You, as an individual and/or through any third parties acting on your behalf under these Terms (Customers or Partners), commit to respect the intellectual property rights and/or copyright of materials, equipment, software (including corresponding source codes), hardware, brands, technologies, names, patents, logos, programs, works, processes, procedures, applications, stored data, systems, methodologies, formulas, procedures, know-how and/or any other tangible or intangible assets of NDD’s exclusive ownership, there being no transfer of said rights, except in what is strictly necessary for the provision of services, within the express limits of this Contract signed for the use of the solutions, being agreed herein that all are protected by intellectual property rights and/or copyright.
You further acknowledge that our solutions (elements, structure, architecture, and their layout) are the exclusive property of NDD, as well as any others that may be used within the scope of these Terms, being certain that the mentioned solution does not have open-source codes and consequently, any clause that provides for the obligation of NDD to release and/or license said codes, as well as their reproduction and/or disclosure, partial or total, is prohibited.
Any use and/or copy of tangible and/or intangible assets owned exclusively by NDD, described above, for potential integration with other products and/or services, may only be performed with the prior and express written consent of the NDD.
You also must not:
a) change, copy or create derivative works based on the solution;
b) create images or identical copies of any content included in the Software and/or Services;
c) reverse engineer the Software; and/or,
d) access the Services in order to (i) develop a competing Software or service or (ii) copy any ideas, elements, resources, functions and/or graphics of the Software.
NDD reserves the right to discontinue the Services, object of these Terms, in cases where You, provenly:
a) cause damage to NDD’s intellectual property through improper use of the
Software, as well as in cases of illegal reproduction of programs, partially or fully; and
b) change the Software without the express and prior consent of NDD, whether this change is the removal or replacement of sections or routines, or an addition or set of interspersed additions to routines developed, by You or by contracted third parties, for the purpose of tampering and making the original program unrecognizable.
Access to these Terms will always be available, both on our website and on the specific access homepage for each solution. You just need to access the address: www.ndd.com.br.
Furthermore, we make You aware that these Terms are constantly evolving and may be changed at any time, without the need of notifying You in advance. Therefore, it is essential that You visit this page from time to time to check for any changes.
To find out if, in fact, there have been any changes since your last reading, just analyze the date of the last version of the document, which is always shown at the end of the last page. If we have changed any of the clauses in these Terms and You do not agree with the changes, you must stop using our solutions immediately.
We created this contact channel for You precisely so that our service and response are conducted as quickly as possible because You are extremely important to us.
COMPOR – Câmara de Negociação, Mediação e Arbitragem do Sul do Brasil, in the form of its Regulations and under the rules of Law No. 9,307/96. The procedure will be conducted by an arbitrator appointed in accordance with the procedure provided for in said Regulation.
Last update: November 2020.