The essential role of MPS in creating a safe, efficient, and reliable workplace for hybrid workforces.
The traditional work environment has undergone a significant transformation in recent years, shifting towards hybrid or home office setups. That evolution necessitates that print providers adapt their core offerings and solutions to meet the evolving needs of their clients.
Leveraging print management software can assist companies during this transitional phase, addressing the challenges that organizations are currently grappling with.
As demonstrated in this article, research from The Conference Board and Cisco reveals that CEOs and employees have embraced the opportunity to work from home, even if it’s just two or three days a week. This newfound flexibility not only enhances company productivity but also contributes to the well-being of employees.
The ability to collaborate from anywhere, access several tools for solution development, and adapt to the ongoing pandemic circumstances has ushered in a new era for individuals and organizations. Hybrid work has obliterated geographical boundaries, leading to the emergence of a dynamic and borderless work environment.
That presents a unique opportunity for print providers to add value to their service contracts, going beyond traditional printing solutions. The question arises: why is it crucial to include device management in MPS?
The Significance of Managed Print Services (MPS)
Recent findings from a Quocirca study have shed light on the importance of hybrid work:
In 2022, 27% of employees continue to work remotely, while 32% split their work between the office and home. Only 41% are operating from the office on a full-time basis.
A remarkable 31% of senior IT managers believe that MPS can facilitate the journey of digital transformation, with this sentiment being even more pronounced in the United States, where 48% of respondents consider it highly important.
Harnessing the Power of Data
Data holds the key for print providers looking to offer the right solutions to their clients, particularly in a world of convergence and integration.
In a recent blog post, we emphasized the importance of expanding contract offerings to digitization workflows, managed service devices, and print secure releases. However, the true challenge for print providers is not merely adding features but ensuring key capabilities within their operations, such as:
Efficiency: In hybrid work, applications must function in real-time, enabling greater collaboration and problem-solving for companies. The quality of these solutions distinguishes one company from another in the market. Outsourcing non-core activities to specialized companies is set to become increasingly common.
Reliability: When an MPS offers cloud-based solutions, it ensures availability. As employees follow their own schedules, often spanning different time zones, service reliability is a critical factor.
Security: Solutions like print secure release prevents private information from lingering in output trays. Data has gained paramount importance, assisting print providers and their clients in decision-making. MPS must guarantee the privacy and security of this sensitive information.
Cloud: All of the above aspects, along with hybrid work itself, are made possible through cloud-based solutions. The technology empowers companies to offer numerous benefits without installing additional programs on individual devices. Furthermore, it encourages seamless collaboration, as files aren’t stored on personal devices, ensuring the smooth circulation of information within the company.
In a hybrid work environment, people can collaborate efficiently, potentially automating tasks, and freeing up time for more strategic activities within the organization.
